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Privacy Policy

Purpose of policy

This policy describes how BK Plus Limited collects and processes your personal data through your use of this website.   

This website is not intended for children and we do not knowingly collect data relating to children.  

It is important that you read this policy together with any other privacy policy/notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you. This policy supplements the other policies/notices, and our Terms and Conditions of Business, and is not intended to override them.  

We may change the terms of this policy from time to time.  This version is dated February 2020. 

Data controller and Data Protection Officer

The data controller collecting and processing the information provided by a visitor to this website is BK Plus Limited and its contact details are dpo@bkplus.co.uk.
We have appointed a Data Protection Officer to deal with questions relating to this policy who can be contacted at: dpo@bkplus.co.uk.

The data we collect about you

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). 

We may collect, use, store and transfer different kinds of personal data about you as follows: 

  • Identity Data includes first name, maiden name, last name, username or similar identifier; marital status; title; date of birth; gender; data contained on a passport, photocard driving licence or other identity card; and data contained in photographs, videos and CCTV images. 
  • Contact Data includes home address and billing address (if different), email address and telephone numbers.
  • Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, operating system and platform and other technology on the devices you use to access this website. 
  • Profile Data includes your username and password, your interests, preferences, feedback and survey responses. 
  • Usage Data includes information about how you use our website, products and services. 
  • Marketing and Communications Data includes your preferences in receiving marketing material from us and your communication preferences. 

How is your personal data collected?

We use different methods to collect data from and about you including through: 

  • Direct interactions. You may give us your Identity and Contact Data in using our website. This includes personal data you provide when you: 
  • subscribe to our publications; 
  • request marketing material to be sent to you; 
  • enter a competition, promotion or survey;  
  • complete one of our enquiry forms; 
  • provide us with feedback; or 
  • use the Events or Careers facilities on our website.
  • Automated technologies or interactions. As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. Please see our cookie policy for further details.  
  • Third Parties. We may receive Technical Data about you from Google Analytics. 

How we use your personal data

We will only use your personal data where the law allows us to, including in the following circumstances: 

  • To provide and improve our services to you and our clients. 
  • To fulfil our legal and regulatory obligations. 
  • To manage our relationship with you and our clients. 
  • To market our services. 
  • For the purposes of recruitment. 
  • To provide and improve this website.
  • To compile anonymous statistics (for example, regarding web usage). 
  • For other legitimate business purposes. 

Change of purpose

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to receive an explanation as to how processing for the new purpose is compatible with the original purpose, please contact our Data Protection Officer at: dpo@bkplus.co.uk. Please note that we may process your personal data without your knowledge or consent where this is required or permitted by law.

Disclosure of your personal data

We do not sell, distribute or otherwise make personal data commercially available to any party, except as described in this policy or with your prior permission.

We may have to share your personal data with:

  • Other BK Plus entities (defined as BK Plus Limited and persons, bodies corporate or partnerships controlled (directly or indirectly) by it).
  • Our auditors, insurers or a competent governmental or regulatory body.
  • Third parties to whom we may choose to sell, transfer or merge parts of our business or our assets.  Alternatively, we may seek to acquire other businesses or merge with them.  Any new owners of our business may use your personal data in the same way as set out in this privacy policy.
  • Third party service providers.
  • Another third party if our client lawfully instructs us to do so.

Protection of your personal data

We take the security of the personal data we hold seriously. Policies and procedures are in place to safeguard it from loss, misuse and improper disclosure.
We also have procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
All our third-party service providers and other BK Plus Entities are required to take appropriate security measures to protect your personal information in line with our policies.  We do not allow our third-party service providers to use your personal information for their own purposes.  We only permit them to process your personal information for specified purposes and in accordance with our instructions.
To the extent that the processing of personal data involves the transfer of such data to a territory that does not provide an adequate level of protection, we shall implement appropriate safeguards in accordance with applicable data protection legislation. You may request details of any safeguards implemented from our Data Protection Officer at: dpo@bkplus.co.uk.
For how long will we use your personal data?
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, regulatory or reporting requirements. To determine the appropriate retention period for personal data, we consider:

  • the amount, nature, and sensitivity of the data;
  • the potential risk of harm from unauthorised use or disclosure of the data;
  • the purposes for which we process the data; and
  • the applicable legal requirements.

If you have opted out of receiving future publications from us, your contact details will remain on our opt-out list to prevent you from receiving any further publications from us.

Your legal rights

We assume responsibility for keeping an accurate record of personal data once you have submitted the information. Please inform us of any changes to your information.
You are entitled to:

  • Request access to your personal data.
  • Request the correction or erasure of your personal data.
  • Object to the processing of your personal data.
  • Request a restriction of processing of your personal data.
  • Request the transfer of your personal data to you or to a third party.
  • Withdraw consent at any time, where we are relying on consent to process your personal data.

To exercise any of the above rights please contact our Data Protection Officer at: dpo@bkplus.co.uk.
We may need to request specific information from you to help us to confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.


Our website uses cookies. For more information, please see our cookie policy. Third party websites and social media platforms We are not responsible for the privacy policies of third-party websites or social media platforms to which links may be provided via our website.  You should check the privacy policy of the relevant third party before providing any information. You may wish to participate in the various social media platforms hosted by us. However, we do not accept any responsibility for any personal information that you share on such platforms that is subsequently used, misused or otherwise appropriated by another user.


If you are concerned about an alleged breach of privacy law or any other regulation by us please contact our Data Protection Officer who will ensure that your complaint is investigated.

You also have the right to complain to the Information Commissioner’s Office, the UK supervisory authority for data protection issues.

Want to speak with one of the team?

Complete the form and one of our team will be in touch. Alternatively, drop us an email at hello@bkplus.co.uk or contact one of our local offices.

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