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Career Opportunity

Title: Senior Field Engineer

Location: Aldridge Department: IT

Overall Purpose

We are seeking to Hire an experienced IT Field Engineer to form the basis of a Field team covering our offices across the UK. This individual will work closely with our Managed Service Provider and be responsible for providing onsite support to end users with servers, connectivity, cabling and other support across a variety of hardware and infrastructure areas.

Brief Job Description

Key Responsibilities will include:

  • Working with our MSP to co-ordinate field support function to all of our offices
  • Overseeing communications to the CTO and internal users on all office break fixes
  • Overseeing office moves and relocations
  • Overseeing office connectivity and maintain relevant hardware in conjunction with MSP
  • Assessing each office need and liaise with senior leadership to ensure correct equipment provided
  • Cabling/Installation of equipment as needed by new or existing offices
  • Regular site assessments to ensure minimum kit standards are being upheld
  • Management of any third party relationship that may impact the field function

Minimum Qualifications

Requirements for the role

Minimum Experience:

 

  • Senior or lead position in a field team for 5 years
  • Good infrastructure knowledge, networking experience, in depth understanding of DHCP & DNS
  • Good experience of Server and Client Windows Operating Systems
  • Fully aware of all health and safety processes and procedures in UK law
  • Logical approach to problem solving and confident to work under own supervision to solve issues
  • Good experience of AV installation and set up

Additional Requirements:

This will largely be a remote role with travel to all regions. As such the successful candidate will need to have a full UK driving licence. A van will be provided if required. There will be overnight stays and as such flexibility to work away from home is necessary.

Diversity & Inclusion at BK Plus

At BK Plus, inclusion and diversity are central to our values. We have an authentic focus on inclusion, enabling our people to feel they can bring their whole self to work and ensuring everyone feels supported, respected and confident to make a valuable contribution to our company and to our clients.

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